Why I Recommend Against Using SiteGround!
For a while, I was using SiteGround to host my WordPress sites after it was recommended to me by someone I trust who later apologized for making the recommendation!
Why is that?
You should not pick your webhost lightly
This is probably WHY SiteGround is a bad deal...
Ever heard how it is that you can boil a frog in a pot and they won't jump out?
Why didn't they just tell me to clear off disk space and my performance would improve?
This is the "Gotcha!"
They kept insisting that the problem was I had too many files and I had to pay for more space and I thought, “Well, I should be able to just remove a bunch of old gigantic video files and that should speed things up.”
They were lying!
Then I did something really crazy...
They wanted more, so I decided to see if I could pay less...
They told me it couldn’t be done. I couldn’t just simply switch to a lower plan without starting a new account like I could with other hosts just by dragging a little slider and rebooting their server and no other changes needed. I didn’t give up and eventually they agreed to put me on a smaller plan.
I falsely believed they care about customer service.
They agreed to let me switch to a smaller plan and pay less, but then...
SiteGround Completely EFFED up my customers!
The phone calls started coming in from customers that their sites were offline...
I couldn’t understand what was going on. It was as if these sites of mine that I was providing for my customers had simply vanished. I called SiteGround and they said, “Oh yeah, we’re migrating your sites.” and I was like, “Well, why can’t I see them.” They said, “Just wait till we’re done and you’ll see them.” I believed them.
While I would like to believe it could have got worse, this was really as bad as it got. My customer’s sites were down (the ones they were paying me to provide) and I couldn’t find them, so I called them again. They told me I was looking in the wrong place. They told me they were at a new address!!
SiteGround had changed all the IP addresses of all my customer sites and didn't bother to tell me until after almost all of my customers were complaining.
I had to offer refunds to keep my customers.
So on one computer, I was adjusting the DNS settings for each of my customers on different domain name providers. On the other, I was chatting with each about the refunds I could offer them if they didn’t find a new hosting provider.